Refund policy

We have a 30-day return policy.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned if used or damaged by the customer.

REFUNDS

Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within several business days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

RETURN SHIPPING

Customers are responsible for paying their own shipping costs for returning their item.

Shipping costs are non-refundable.

CONTACT US

If you have any questions about returns, please contact us at:

info@theglowcompanya.com